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Records & Information Management

Enterprise Records and Information Management Modernization

Modernizing legacy SharePoint environments and document management practices for a government agency with a secure, compliant, and scalable Microsoft 365 Records & Information Management solution.

Focus: Records and Information Management
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Enterprise Records and Information Management modernization using Microsoft 365, SharePoint Online, and Microsoft Purview

The Challenge

The client relied on legacy SharePoint 2010/2013 environments, manual processes, and outdated document management practices, resulting in compliance risks, fragmented information, and inefficient business operations. They required a modern, secure, and compliant Records & Information Management solution within Microsoft 365.

Our Solution

InnovaGrid Tech designed and delivered a comprehensive Records & Information Management solution built on the Microsoft 365 platform. Our team implemented an enterprise-wide Information Governance Framework by leveraging SharePoint Online, Microsoft Purview, and the Power Platform.

SharePoint Migration & Modernization

  • Migrated legacy SharePoint 2010/2013 environments to modern SharePoint Online using ShareGate while maintaining data integrity and minimizing business disruption.
  • Designed modern SharePoint architecture using Communication Sites, Team Sites, Hub Sites, and Microsoft Teams integration.

Microsoft Purview & Information Governance

  • Implemented Microsoft Purview capabilities including retention labels, retention policies, records management, audit logging, eDiscovery, and data classification.
  • Designed standardized information architecture with enterprise metadata, content types, taxonomy, and document classification.
  • Improved permissions management, security, and compliance across the Microsoft 365 environment.

Power Platform Modernization

  • Modernized legacy InfoPath forms by developing responsive Power Apps applications.
  • Automated approval workflows using Power Automate.
  • Automated governance processes including site provisioning, approval workflows, archival, and lifecycle management.

Governance & Enterprise Adoption

  • Developed governance standards, migration strategy, technical documentation, and operational procedures to support long-term adoption.
  • Established standardized permissions and governance controls across the Microsoft 365 environment.
  • Streamlined site lifecycle management including provisioning, archival, and content retention.

Key Results

  • Successfully modernized legacy SharePoint environments into a scalable Microsoft 365 digital workplace.
  • Established a centralized Information Governance Framework across the organization.
  • Improved regulatory compliance through Microsoft Purview Records Management and retention policies.
  • Reduced manual document management processes through workflow automation.
  • Replaced legacy InfoPath forms with modern Power Apps applications.
  • Improved document discoverability using structured metadata and content classification.
  • Enhanced information security through standardized permissions and governance controls.
  • Streamlined site lifecycle management including provisioning, archival, and content retention.
  • Increased operational efficiency by automating governance and approval processes.
  • Delivered a secure, compliant, and future-ready Records & Information Management platform supporting enterprise growth.

Measurable Outcomes

ModernizedLEGACY SHAREPOINT ENVIRONMENT
CentralizedINFORMATION GOVERNANCE
ImprovedREGULATORY COMPLIANCE

Case Study FAQs

Project Overview

Client Sector:Government / Public Sector
Technologies Deployed:
Microsoft 365Microsoft PurviewRecords ManagementInformation GovernancePower AppsPower AutomateAzure FunctionsShareGatePowerShellGovernmentPublic SectorComplianceDocument ManagementDigital Transformation

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